We are open for our feline guests 7 days a week and open for their pet parents for arrivals and departures by pre-arranged appointments. We are a small business that has set hours to permit us to care for our feline guests during on & off-time. Much of the care and maintenance of the facility is performed before and after hours. We make our best efforts to accommodate for our client’s needs as well as the needs of our feline guests. We are here for our feline guests 7 days a week, so our personal time is very important to us.

Listed below are common topics regarding your cats stay:

We are open for drop-offs and pick-ups BY APPOINTMENT ONLY during the following hours:

Mon-Fri: 5:30PM-8:30PM
Saturday: 9AM-12PM
Sunday: Direct appointment required. Appointment availability not guaranteed.

Note: Please be timely on Drop-off and Pick-up appointments.

Boarding Charges: Charges will occur on the day of drop-off or pick-up regardless of the time of day.

Tours: We offer pre-boarding tours of our facility. Contact us to schedule a tour! Tours are available by a pre-arranged appointment only. No tours before 9AM. Please contact us via phone/text or our email contact form (select Schedule a tour from the drop down).

Early Pick-up: We reserve your cats room for the period that you request, so if you pick your cat up early, you will be billed for the period you reserved. In the event that you would need to extend your guest’s stay, please be aware that we cannot always accommodate your request. We will try to fulfill any extension request, however, our rooms may be fully booked and we would have no rooms available.

Room Availability and Reservations: Rooms are reserved on a first come, first serve basis. A non-refundable 25% deposit of the estimated boarding cost is required to hold your reservation. During peak times, there will be a 50% non-refundable deposit of the estimated boarding cost. Peak times are the following months: November & December. Payment methods accepted are Cash, Check or credit cards. No Walkins. Reservations must be made prior to boarding.

Vaccinations: You must provide proof of vaccination that your vet requires and it must be current within the last 12 months. You can bring the certificate with you when dropping off your cat(s). You may also send it via mail, email or text.

Fleas: Fleas are not allowed at our facility. Be proactive and make sure your cat is free of fleas. If you want to fully protect your cat, treat them at least 48 hours prior to boarding with us. Use a quality flea prevention product like Advantage, Frontline or Revolution.

Food: We encourage you to bring your own dry food so there is no sudden upset in your cat’s diet. All wet food is supplied by the customer. We are happy to cater to special dietary routines and needs. If dry food is not provided, a $1/day per cat charge will be added to your invoice.

Medication: Please let us know of any medication needs prior to boarding. We don’t usually administer medication, but we are open to discussing specific cases. We do not board cats that are diabetic or require subcutaneous fluids.

Veterinary Services: If your cat would need to see a vet while they are with us, we have qualified vets 10 minutes away. The charges incurred by the vet will be added to your boarding bill. We will charge a nominal fee of $25.00 per trip to and from the clinic.

Safety: For the safety and security of our guests, we have a double door entrance to the facility. This allows our guests to stay safe and secure in the building. Upon arrival, please be sure to transport your feline guest from your vehicle to our facility in a carrier or on a leash. You are responsible for transporting your cat(s) from your vehicle into our facility.

What to bring from home:

  • Your cats food
  • Veterinary records showing vaccinations within the last 12 months
  • Optional: brushes, toys, blankets (bedding fresh and laundered)
  • Starting November 1, 2023: Due to increased costs, please provide your own litter or we will supply litter for $2/day per cat added to your invoice

Other Information:

  • We use stainless steel dishes because they won’t break and are sanitary.
  • All cats must be spayed and neutered.
  • We accept baby kittens if they are eating solid food and using the litter box.